Refund & Cancellation Policy

You may cancel your subscription at any time through the Billing page using the available subscription management tools.

When you cancel a paid subscription, it will not renew at the end of your current paid billing period. You will continue to have access until the end of that billing period. If you cancel during a free trial, you will keep access until the trial ends and you will not be charged. After access ends, Budget Spaces you own will become paused, and you and your members may continue viewing existing budget data but cannot add, edit, or remove budgeting information until access is restored. You may also continue accessing Budget Spaces you have been invited to while their owners have an active subscription or trial and you retain permission to access them.

Deleting your EmerWorth account is different from canceling your subscription. If you delete your account while you have an active subscription, the subscription will be canceled as part of the account deletion process and you will lose access when your account is deleted.

Account deletion does not entitle you to a refund or credit for any unused portion of your current billing period, except where required by applicable law. Deleting your account also deletes Budget Spaces you own and their associated data from the active Service, subject to the limited retention exceptions described in our Terms of Service and Privacy Policy.

If your subscription or trial ends while your account remains active, Budget Spaces you own will become paused. You and your members may continue viewing existing budget data, but adding, editing, or removing budgeting information and other restricted actions will be unavailable until access is restored.

You may continue accessing Budget Spaces owned by other users while those spaces remain active and you retain permission to access them.

Budget data will not be deleted solely because your subscription or trial has ended. If you renew your subscription, editing access to your paused Budget Spaces will be restored, subject to any other applicable account or access restrictions.

Except where required by applicable law or otherwise provided through Stripe as the merchant of record, subscription fees are non-refundable. We do not generally provide refunds or credits for partial billing periods, unused time, or subscription periods that have already renewed.

Stripe may handle refund requests and issue refunds in accordance with its applicable merchant of record refund policies. When a refund is issued, applicable taxes are handled by Stripe in accordance with its tax practices and applicable law.

If you believe you were charged incorrectly, such as being charged more than once for the same subscription, please contact us at support@emerworth.com. We will review the charge and work with Stripe as appropriate to resolve the issue.

Nothing in this policy limits any refund, cancellation, or other rights you may have under applicable consumer protection laws.

If a payment for your subscription fails, our payment provider may retry the payment or request that you update your payment method.

If payment cannot be successfully collected, your subscription may be suspended or ended. If your subscription ends, Budget Spaces you own will become paused. You and your members may continue viewing existing budget data, but editing and other restricted actions will be unavailable until access is restored.

You may continue accessing Budget Spaces owned by other users while those spaces remain active and you retain permission to access them.

We may change subscription prices from time to time. If a price change affects your subscription, we will provide notice as required by applicable law before the new price takes effect.

Unless otherwise required by applicable law, price changes will apply to future billing periods and will not affect amounts you have already paid for your current billing period.

Your use of EmerWorth is also subject to our Terms of Service and Privacy Policy.

If you have questions about cancellations, refunds, or billing, you can use the available subscription management tools through the Billing page or contact us at support@emerworth.com.